FREE SHIPPING FOR ORDERS ABOVE RS.1000!
BackDropWala
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Return policy

- Backdrop orders cannot be cancelled, as every backdrop is made on customer's order.
- Return of backdrops is accepted, only when there is a manufacturing defect which is reported backdropwala54321@gmail.com within a day from the receipt of the order.

  1. Our team will assess your query and revert within 48 working hours.
  2. If in case, the damage is minor - Adjustable in editing or can be fixed locally, we advise the fix and compensate with a coupon. The coupon value depends on the intensity of the damage/ cost of repair. This is done on a case-to-case basis.
  3. An exchange is initiated, when the damage is irreversible/irreparable.
  4. A defective product can only be exchanged against the same product in the same size, subject to product availability. 
  5. A full refund against the same may only be made at the discretion of BW, if the same product is not available in stock.
  6. Kindly allow 5 to 7 working days for processing returns.
  7. We request you to keep all your communication with us either on email, or on WhatsApp for all your order related queries. Instagram DMs are not encouraged.